Privacy Policy

Information We Collect From you

  • Purchase information: We collect the following
    information when you place an Order or Pre-Order on our Site: your name, email address, billing address,
    credit card information, the contents of your Order or Pre-Order and any other information necessary to
    process your Order or Pre-Order.

  • Navigational Information: We may also collect the
    following information when you browse our website: your location, the device you used to browse, if you
    came from a social website or another third-party website (Kickstarter, Google, Facebook etc), what your
    landing page was and how far you made it in the purchase process (add to cart, reached checkout, payment
    completed, etc)

  • Abandoned Cart: If you add items to the cart but do
    not complete the checkout process, we may also collect your email address, the value of the items in the
    cart and the date and time of your visit.

  • Survey or Questionnaires: We may also collect information
    directly from you if you choose to complete our surveys or questionnaires (either online or paper),
    including your name, email address, the type of work you do with Bootsband and/or demographic information
    such as your age, location and interests.

  • Emails and Other Communications: We may also collect
    information from you if you respond to our email inquiries or communicate with us via social media. We
    may also collect information from phone calls in order to improve and maintain the quality of our
    customer support and communication.

  • Bootsband : We collect the following information when you
    sign up for and use the Bootsband software: your name, your username and your email. Additionally for users
    who have purchased a Bootsband hardware Product, we also collect and store their Bootsband units serial number,
    the cost of abrasive used and relevant material characteristics for any material a user adds into the
    database. In addition, we collect Bootsband usage data, including the parameters that you select or enter when
    preparing and generating a cut file.

  • Automatically and From Third Parties: We collect
    information about all visitors to our Site through cookies and other tracking devices. Please see the
    section below entitled “Other Tracking Technologies” for additional information.

Using Your Information

We may use the information that we collect about you, including personal
information, for the following purposes:

  • to fulfill and process your Order and/or Pre-Order;

  • to respond to requests or inquiries from users, to communicate with users
    about their use of our products, and for other customer-service-related purposes;

  • to send Bootsband marketing, research and promotional emails to users;

  • to carry out marketing and promotional activities, such as surveys;

  • to carry-out and/or enforce a transaction or agreement with a user;

  • to expand Bootsband ‘s own material database parameters;

  • to perform new research and development to improve our products.

  • to improve our Site and our products and to better understand how users
    access our Site and use our products, on an aggregated and individualized basis.

While you may submit credit card information while making a purchase with us, we
do not hold onto your full credit card number ourselves – we use a third party processor such , and
they keep the credit card information in their credit card vaults. We keep a record of the last 4 digits of the
card you used to help us identify given transactions later. With regards to your full credit card number, we use
a third party to process and store this information.

Opting Out

You have the right to withdraw consent of data collection and have your collected
data erased at any time. This is done by sending an email to the appropriate party at Bootsband , based on
what you are looking to opt out of:

  • If you no longer want to receive marketing, research and promotional email messages from us, you may
    unsubscribe through the link in the email or by sending us an email at You will still receive emails from us regarding your
    Orders and Pre-Orders.
  • If you wish to have your purchase information, navigational information, abandoned cart information, phone
    calls, survey responses, or email correspondences erased send us an email at
  • If you wish to opt out of Bootsband usage data collection and have any stored information erased, you can do
    so by sending us an email at

Sharing Your Information

We may disclose information about you to the following bodies and for the
following reasons:

  • Service Providers: We may share information with third
    party vendors, service providers, contractors or agents that provide support services to us or perform
    functions on our behalf, such as the companies that host our Site; deliver, ship or fulfill Orders or
    Pre-Orders for our products, provide payment processing or e-commerce services, provide email marketing
    services, administer surveys, contests and promotions on our behalf, or help us market our products and
    services. We provide those companies with information so that they may provide services for us or
    perform functions on our behalf, and we do not authorize these companies to use your information for any
    other purposes.

  • In Response to Legal Process: We may disclose the
    information we collect from you if permitted or required by law, to comply with state and federal laws,
    a judicial proceeding, court order or other legal process, such as in response to a subpoena or search

  • Business Transfers: If we are acquired by or merged with
    another company, if substantially all of our assets are transferred to another company, or as part of a
    bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

  • To Protect Bootsband and Others. We may disclose the
    information we collect from you where we believe it is necessary to investigate, prevent, or take action
    regarding illegal activities, suspected fraud, situations involving potential threats to the safety of
    any person, product warranty and/or this Privacy Policy, or to protect Bootsband in litigation.

  • Affiliates: We may disclose your information to
    current or future affiliates or subsidiaries for research, marketing and other purposes consisten with
    the Privacy Policy.


Other Tracking Technologies

  • Cookies: This Site may use cookies to improve the
    experience to the user and to aid Bootsband in tracking users and collecting information for the purposes of
    improving services(maintaining your login information, maintaining your shopping cart and its contents,
    or your shopping session) and the Site. Cookies create a unique ID per user that is transmitted to Bootsband when the user uses some portion of the Site. In addition to our own cookies, the Site uses cookies from
    third party vendors such as Google Analytics; however, these cookies in general do not provide
    identifying information about the user. You may always use the settings of your browser to opt out of
    using cookies or install Google Analytics Opt-Out
    Browser Button; however, this may negatively impact your experience on the Site or your access
    to certain functionality.

  • Pixel Tags: This Site uses pixel tags from .
    These tags provide information about e.g. a user’s patterns of activity on the Site, IP address, time of
    visit, and so on. This information can be used by Bootsband and/or to help target Bootsband ‘s
    advertising. You can read more about Pixel Tag policies

  • Third-Party Advertisers: The technologies described
    above are commonly used by third party advertisers such as to collect information about a user
    to target ads on their own platform more directly. Bootsband is not responsible for their use of the
    information they are able to collect on this Site using these technologies. You may learn more about the
    way information is collected and what choices you have . You may also read the
    privacy policies of these third party advertisers and advertising services.

    Other Information

    • Updating Your Information: Bootsband provides you with the ability to review,
      correct and delete the personal information that you have provided to us; If you wish to review,
      correct or request the deletion of any information that you have provided to us, contact

    • Data Security: We have implemented commercially reasonable precautions to
      protect the confidentiality and security of the information on our Site. Please be aware that
      despite our best efforts, no data security measures can guarantee 100% security all of the time.
      In the event we become aware of a data breach where users’ personally identifiable information
      has been disclosed to unauthorized third parties, we will make reasonable efforts to let any
      affected individuals know if we think there is a reasonable risk of harm to those users or if
      otherwise required to do so by law.

    • Third-Party Website Links: Our Site may contain links to other third-party
      websites that we do not own or control. Those websites are governed by their own privacy
      policies, and not this Privacy Policy. We are not responsible for the information practices of
      such third-party websites.

    • Children Under 13: We do not knowingly collect information from persons
      under 13. If we learn that we have received information from children under 13 years of age, we
      will delete such information.

    • International visitors: This Site is hosted in the United States and subject to
      United States law. If you are accessing the site from the European Union or other regions with
      laws governing data collection and use that may differ from U.S. law, then please note that you
      are transferring your personal data to the United States and by providing your personal data you
      consent to that transfer.

    • Changes to Privacy Policy: Please note that this Privacy Policy may change from
      time to time as we update our Site and roll-out new products. If we make any changes to this
      Privacy Policy that materially affect our practices with regard to the personal information that
      we have previously collected from you, then we will endeavor to provide you with notice of those
      changes to this Privacy Notice in advance of such change by highlighting the change on our Site.
      Changes to this Privacy Policy are effective at the time they are posted, and your continued use
      of our Site after posting will constitute acceptance of, and agreement to be bound by, those

    • Data Collection Time: The information that is collected may be
      stored indefinitely unless otherwise requested.
    • Bootsband : We collect the following information when you sign up for and use
      the Bootsband software: your name, your username and your email. For users who have purchased a
      Bootsband hardware Product, we also collect and store their Bootsband units serial number.
      Additionally, if you enter and save new materials into Bootsband that will also be collected and stored
      with your machine serial number reference. Any modified user or machine preferences or settings will
      also be stored with your personal account. These fields are required to be collected and
      stored with the usage of these Bootsband software features. Lastly, we collect Bootsband usage data for
      all files that are processed, which includes the parameters that you select or enter when preparing
      and generating a cut file as well as the input and output file names. We do NOT collect or view any
      design file data besides the file name. You can opt out of having these Bootsband usage data fields
      collected to your account.
    • Questions: If you have any questions regarding our Privacy Policy, please contact
      us at